Quality and Food Safety
Our approach
Our commitment to all stakeholders is to deliver the highest quality products and services. At NRC Canada Dry Coca Cola, we have been upholding this promise since 1964, and it forms a major part of our Doing Better Every Day strategy. Food safety and quality is a shared responsibility among all employees, ensuring that all our products are safe, trustworthy and reliable. To support this, we have implemented various training programs and multilevel internal audit systems. Furthermore, our systems are independently verified by globally recognized certification and inspection bodies, who conduct both announced and unannounced management system audits and physical inspections at our sites.
As Safety, quality and sustainability are key drivers in the food value chain our commitment to food safety and quality is demonstrated by the fact that all our operations have achieved the Food Safety System Certification (FSSC) 22000, a Global Food Safety Initiative (GFSI) recognized scheme. Our facilities also hold various other certifications, including ISO 9001 Quality Management System to ensure our quality and food safety performance remains strong, we provide our employees with tailored training on an annual basis. This training is provided by international experts such as SGS World-leading Provider of Food and Safety Solutions. Additionally, we have a recognition program in place to support the development of our quality culture.
Our commitment to food safety and quality is absolute and we will continue to ensure that our products and services are of the highest quality.
2022 performance and initiatives
In 2022 we have produced a revised Food Safety and Quality Policy that outlines our commitments and strategy towards maintaining the highest standards of safety and quality in the products we manufacture. As part of this policy, we have continued to commit ourselves to the certifications and management systems that govern our approach and will continue to maintain best practice in line with international guidelines.
Our highlight stories
Certification to Global Best Practice
NRC coca cola takes the health, safety, and wellbeing of our customers seriously and is committed to ensuring that all our beverages items are safe. Following on from our attainment of FSSC 22000 Food Safety certification in all manufacturing sites, our ongoing journey will enable our consumers and customers to have absolute trust that our concentrate, ingredient, and product testing is of the highest global standards.
Further to this, we are also maintained ISO 14001 Environmental Management System certification to all relevant manufacturing sites across the business. This has clear synergies with our business-wide sustainability KPI’s, and further demonstrates our commitment to produce responsible products.
We continued to work with our key ingredient suppliers in 2022 to ensure their awareness of our sustainability journey and our expectations of their responsibility to attaining their own food safety certification, recognized by the Global Food Safety Initiative (GFSI). Currently 95% of these suppliers have this certification in place, enhancing the protection of our products and our brand.
Also in 2022, we met our commitment to conduct our internal and external food safety audits as unannounced to demonstrate our “Quality you can trust” mindset. We believe this is a true reflection of our continually improving quality and food safety practices to deliver safe products of the highest quality to our consumers.
At NRC COCA COLA, we understand the importance of quality management and sustainability. We strive to continuously improve our quality management system, and our sustainability strategy, "Something extra Every Day" is an essential part of this. Numerous activities across the business engaged our employees to talk & think about our behaviors in our day-to-day business, our ongoing commitment to continuous improvement, and how sustainability is now a key part of our Quality & Food Safety Management Systems.
Progress on our strategic goals and targets
One of the key aspects of our Quality Management System is our commitment to continuous improvement, and we recognize that the principles of our sustainability strategy, “Something extra every day”, are perfectly aligned to this. As we celebrated World Quality Day 2022, we reflected on our achievements in ensuring the best quality to our consumers and on our ambition to lead the way in our sector. To raise awareness on NRC coca cola ’s approach to quality, we communicated our achievements in our three sustainability pillars, “Caring for People”, “Protecting the Planet”, and “Producing Responsible Products”.
Goal/Target
All manufacturing sites will have Global Food Safety Initiative (GFSI) recognized certification by 2025
All high-risk ingredient suppliers will have Global Food Safety Initiative (GFSI) recognized certification by 2025
NRC CANADA DRY COCA COLA is ISO quality management systems certified. NRC CANADA DRY COLA Company, Middle East’s leading CANADA DRY beverage manufacturer and distributor, has been awarded the ISO 9001:2015 certification for Quality Management Systems. The certification has been obtained for all NRC ’s operations. NRC also certified with ISO 22000: 2005 / HACCP Food Safety Management System, ISO14001 Environment Management System, FSSC 22000 Food Safety System Certification 22000
Our commitment to all stakeholders is to deliver the highest quality products and services. At NRC Canada Dry Coca Cola, we have been upholding this promise since 1964, and it forms a major part of our Doing Better Every Day strategy. Food safety and quality is a shared responsibility among all employees, ensuring that all our products are safe, trustworthy and reliable. To support this, we have implemented various training programs and multilevel internal audit systems. Furthermore, our systems are independently verified by globally recognized certification and inspection bodies, who conduct both announced and unannounced management system audits and physical inspections at our sites.
As Safety, quality and sustainability are key drivers in the food value chain our commitment to food safety and quality is demonstrated by the fact that all our operations have achieved the Food Safety System Certification (FSSC) 22000, a Global Food Safety Initiative (GFSI) recognized scheme. Our facilities also hold various other certifications, including ISO 9001 Quality Management System to ensure our quality and food safety performance remains strong, we provide our employees with tailored training on an annual basis. This training is provided by international experts such as SGS World-leading Provider of Food and Safety Solutions. Additionally, we have a recognition program in place to support the development of our quality culture.
Our commitment to food safety and quality is absolute and we will continue to ensure that our products and services are of the highest quality.
2022 performance and initiatives
In 2022 we have produced a revised Food Safety and Quality Policy that outlines our commitments and strategy towards maintaining the highest standards of safety and quality in the products we manufacture. As part of this policy, we have continued to commit ourselves to the certifications and management systems that govern our approach and will continue to maintain best practice in line with international guidelines.
Our highlight stories
Certification to Global Best Practice
NRC coca cola takes the health, safety, and wellbeing of our customers seriously and is committed to ensuring that all our beverages items are safe. Following on from our attainment of FSSC 22000 Food Safety certification in all manufacturing sites, our ongoing journey will enable our consumers and customers to have absolute trust that our concentrate, ingredient, and product testing is of the highest global standards.
Further to this, we are also maintained ISO 14001 Environmental Management System certification to all relevant manufacturing sites across the business. This has clear synergies with our business-wide sustainability KPI’s, and further demonstrates our commitment to produce responsible products.
We continued to work with our key ingredient suppliers in 2022 to ensure their awareness of our sustainability journey and our expectations of their responsibility to attaining their own food safety certification, recognized by the Global Food Safety Initiative (GFSI). Currently 95% of these suppliers have this certification in place, enhancing the protection of our products and our brand.
Also in 2022, we met our commitment to conduct our internal and external food safety audits as unannounced to demonstrate our “Quality you can trust” mindset. We believe this is a true reflection of our continually improving quality and food safety practices to deliver safe products of the highest quality to our consumers.
At NRC COCA COLA, we understand the importance of quality management and sustainability. We strive to continuously improve our quality management system, and our sustainability strategy, "Something extra Every Day" is an essential part of this. Numerous activities across the business engaged our employees to talk & think about our behaviors in our day-to-day business, our ongoing commitment to continuous improvement, and how sustainability is now a key part of our Quality & Food Safety Management Systems.
Progress on our strategic goals and targets
One of the key aspects of our Quality Management System is our commitment to continuous improvement, and we recognize that the principles of our sustainability strategy, “Something extra every day”, are perfectly aligned to this. As we celebrated World Quality Day 2022, we reflected on our achievements in ensuring the best quality to our consumers and on our ambition to lead the way in our sector. To raise awareness on NRC coca cola ’s approach to quality, we communicated our achievements in our three sustainability pillars, “Caring for People”, “Protecting the Planet”, and “Producing Responsible Products”.
Goal/Target
All manufacturing sites will have Global Food Safety Initiative (GFSI) recognized certification by 2025
All high-risk ingredient suppliers will have Global Food Safety Initiative (GFSI) recognized certification by 2025
NRC CANADA DRY COCA COLA is ISO quality management systems certified. NRC CANADA DRY COLA Company, Middle East’s leading CANADA DRY beverage manufacturer and distributor, has been awarded the ISO 9001:2015 certification for Quality Management Systems. The certification has been obtained for all NRC ’s operations. NRC also certified with ISO 22000: 2005 / HACCP Food Safety Management System, ISO14001 Environment Management System, FSSC 22000 Food Safety System Certification 22000